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Remedy Developer

Specific Job Description:
A number of opportunities exist for BMC Remedy Developers, including General Remedy Developers, BPPM Developer, ADDM Developer and APM Developer. Duties include:
Create the Low-Level Design, build, test, deploy, and maintain solution components that are part of or interface to the core BMC Remedy 7.x/8.x ITSM.
Create installation guides and standard operating procedures for Remedy and related components.
Map solution features to business requirements and collaborate with the service process owners to ensure acceptance of the resulting solution.
Perform analyses and make recommendations for integration solutions and system enhancements to Remedy and related components

The BPPM Developer, ADDM Developer and APM Developer shall be (as appropriate):
Responsible for designing, implementing, and maintaining the BPPM solution.
Responsible for designing, implementing, and maintaining the ADDM solution.
Responsible for designing, implementing, and maintaining the APM solution.

Other Role Requirements:
The role will be based in central London
The role may require flexibility with regards to operational demands such as Incident Resolution
Must be SC Cleared

Required Skills:
Experience designing, building, testing, and maintaining solutions in the BMC Remedy 7.x/8.x ITSM. Experience building configuring tools using out-of-the-box options and building custom solutions.
Experience building integrated solutions across diverse products and from multiple suppliers.
Familiar with Information Technology Infrastructure Library (ITIL) Foundations.

The BPPM Developer, ADDM Developer and APM Developer should have (as appropriate):
Experience implementing BPPM and integrating with the Remedy ITSM.
Experience implementing ADDM and integrating with the Atrium CMDB.
Experience implementing APM and interfacing with the Remedy ITSM.

Desired Skills:
Experience integrating with Active Directory, including federated authentication and Single Sign-On
Experience working in a Microsoft Windows Server 2008/2012 environment
Experience working with Microsoft SQL Server
Experience with VMware or other virtualised environments
Experience working in a community cloud environment

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